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How to Get Support

Before contacting with technical questions and bug reports, please:

  • Make sure that you have the most recent version. To do this, select Help > About in the main menu. If you have an old version, please update the software.
  • Read the Frequently Asked Questions (FAQ).
  • Read the Help file that comes with the product.

Please provide us with the following information:

  • problem description along with the actions being taken before the problem occurred;
  • AnyPassword version (see the About window);
  • your operating system version (including service packs and other installed fixes or patches).

You can also send a message with your ideas regarding AnyPassword improvements (new features, functionality, etc.)

If you have questions about ordering or payment, please visit the Customer Care Center.

Contact Form

It is highly desirable that you use this form rather than send an email message. Make sure that you give us the correct email address; otherwise, we won't be able to reply.

Your name:
Your email address: *
specify a valid email to receive an answer
Product:
Registration name:
copy from the About window; all registered users receive priority support
Subject: *

Message: *

* - required fields

Email

If for some reason you cannot or don't want to use the contact form, you can also submit support requests by email:

Products

See also
FAQ - Frequently Asked Questions
Password Tips - some recommendations for using passwords
Password Organizer - the right way to store passwords

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